orcharhino in the Cloud: Standard Packages

All offers are addressed to commercial customers with the right to deduct input tax. All prices in Euro, plus in each case valid legal value added tax.

This list is for your information only, please ask our sales department for the exact conditions and position contents.

EntrySmall BusinessEnterpriseConditions
Term for monthly booking1 Month
(dayX/month/year to dayX-1/month+1/year)
1 Month
(dayX/month/year to dayX-1/month+1/year)
1 Month
(dayX/month/year to dayX-1/month+1/year)
Calculated from date of completion of the basic installation
(i.e. the accounting month may differ from the calendar month)

Billing only after full months

Invoicing of the monthly amount on 01. every month

Term for annual booking 1 Year
(dayX/month/year to dayX-1/month/year+1)
1 Year
(dayX/month/year to dayX-1/month/year+1)
1 Year
(dayX/month/year to dayX-1/month/year+1)
Calculated from date of completion of the basic installation
(i.e. the accounting month may differ from the calendar month)

Billing only after full years

Invoicing of the annual amount at the beginning of the first month of operation as an annual total

Term of notice for monthly booking7 days to end of term7 days to end of term7 days to end of termThe subscription is automatically renewed if not cancelled.
Term of notice for annual booking3 months to end of term3 months to end of term3 months to end of termThe subscription is automatically renewed if not cancelled.
Price/month220,-€550,-€1.300,-€for monthly booking
Price/year2.400,-€6.000,-€14400,-€for annual booking
Managed Systems Number2050100Maximum number of client systems that can be managed by the orcharhino.
Memory
Total available disk spaceapprox. 160GBapprox. 160GBapprox. 160GBIf more storage space is needed, please contact us, the storage space is scalable for an additional charge. If your total storage capacity exceeds 360GB, we unfortunately cannot offer a backup.
Disk space available for storing repository data (RPM/DEB)approx. 120GBapprox. 120GBapprox. 120GBIf more storage space is needed, please contact us, the storage space is scalable for an additional charge. If your total storage capacity exceeds 360GB, we unfortunately cannot offer a backup.
Restricted use of DHCP based services

(If necessary, please contact us to make this possible)

Due to the relocation of the orcharhinos to public IP areas, all services based on DHCP are not available because they depend on private networks.
Support
9×5 Support Ticket Support5 tickets/month10 tickets/monthUnlimited tickets/monthThe customer gets one (on request: several) access to our ticket system and can make inquiries here. Requests are processed in the form of ticket responses. This is our service level for 9×5 support.

There is no “Remote Support” offered in this support model, this is part of the operating support addon.

KnowledgebaseThe customer receives an account for our Knowledgebase
https://serviceportal.atix.de
DocumentationThere is a documentation available
https://docs.orcharhino.com
Access
Admin access Web Admin access to the web interface. A name and an e-mail address must be stored in the system.
Name and address do not have to exist.
SSH root accessRoot access to shell. Unlimited root access
SSL CertificateThe system is accessible via HTTPS/SSL. A certificate below .my-orcharhino.com is used
Available ContentOnly x64/i386 Content is provided
Required ClientspreinstalledpreinstalledpreinstalledSoftware components which are necessary on managed systems to connect them to the orcharhino.
CentOS7preinstalledpreinstalledpreinstalledStandard CentOS7 repositories
Other operating systemsCentOS8, RHEL, Oracle, SLES, Debian9+10, Ubuntu 16+18+20 can be installed

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