orcharhino in the Cloud: Standard Packages
All offers are addressed to commercial customers with the right to deduct input tax. All prices in Euro, plus in each case valid legal value added tax.
This list is for your information only, please ask our sales department for the exact conditions and position contents.
| Entry | Small Business | Enterprise | Conditions | |
|---|---|---|---|---|
| Term for monthly booking | 1 Month (dayX/month/year to dayX-1/month+1/year) | 1 Month (dayX/month/year to dayX-1/month+1/year) | 1 Month (dayX/month/year to dayX-1/month+1/year) | Calculated from date of completion of the basic installation (i.e. the accounting month may differ from the calendar month) Billing only after full months Invoicing of the monthly amount on 01. every month |
| Term for annual booking | 1 Year (dayX/month/year to dayX-1/month/year+1) | 1 Year (dayX/month/year to dayX-1/month/year+1) | 1 Year (dayX/month/year to dayX-1/month/year+1) | Calculated from date of completion of the basic installation (i.e. the accounting month may differ from the calendar month) Billing only after full years Invoicing of the annual amount at the beginning of the first month of operation as an annual total |
| Term of notice for monthly booking | 7 days to end of term | 7 days to end of term | 7 days to end of term | The subscription is automatically renewed if not cancelled. |
| Term of notice for annual booking | 3 months to end of term | 3 months to end of term | 3 months to end of term | The subscription is automatically renewed if not cancelled. |
| Price/month | 220,-€ | 550,-€ | 1.300,-€ | for monthly booking |
| Price/year | 2.400,-€ | 6.000,-€ | 14400,-€ | for annual booking |
| Managed Systems Number | 20 | 50 | 100 | Maximum number of client systems that can be managed by the orcharhino. |
| Memory | ||||
| Total available disk space | approx. 160GB | approx. 160GB | approx. 160GB | If more storage space is needed, please contact us, the storage space is scalable for an additional charge. If your total storage capacity exceeds 360GB, we unfortunately cannot offer a backup. |
| Disk space available for storing repository data (RPM/DEB) | approx. 120GB | approx. 120GB | approx. 120GB | If more storage space is needed, please contact us, the storage space is scalable for an additional charge. If your total storage capacity exceeds 360GB, we unfortunately cannot offer a backup. |
| Restricted use of DHCP based services
(If necessary, please contact us to make this possible) | √ | √ | √ | Due to the relocation of the orcharhinos to public IP areas, all services based on DHCP are not available because they depend on private networks. |
| Support | ||||
| 9×5 Support Ticket Support | 5 tickets/month | 10 tickets/month | Unlimited tickets/month | The customer gets one (on request: several) access to our ticket system and can make inquiries here. Requests are processed in the form of ticket responses. This is our service level for 9×5 support.
There is no “Remote Support” offered in this support model, this is part of the operating support addon. |
| Knowledgebase | √ | √ | √ | The customer receives an account for our Knowledgebase https://serviceportal.atix.de |
| Documentation | √ | √ | √ | There is a documentation available https://docs.orcharhino.com |
| Access | ||||
| Admin access Web | √ | √ | √ | Admin access to the web interface. A name and an e-mail address must be stored in the system. Name and address do not have to exist. |
| SSH root access | √ | √ | √ | Root access to shell. Unlimited root access |
| SSL Certificate | √ | √ | √ | The system is accessible via HTTPS/SSL. A certificate below .my-orcharhino.com is used |
| Available Content | Only x64/i386 Content is provided | |||
| Required Clients | preinstalled | preinstalled | preinstalled | Software components which are necessary on managed systems to connect them to the orcharhino. |
| CentOS7 | preinstalled | preinstalled | preinstalled | Standard CentOS7 repositories |
| Other operating systems | √ | √ | √ | CentOS8, RHEL, Oracle, SLES, Debian9+10, Ubuntu 16+18+20 can be installed |
