Reference Story: World4You Internet Services GmbH

Keyfacts:

Field of activity

Internet service provider for web hosting and domain products.

Company headquarters

Linz, Austria

Company data

World4You Internet Services GmbH employs 50 professionals at its locations in Linz and Vienna. Since 2018, World4You has been wholly owned by the United Internet Group and its subsidiary 1&1 Internet SE.

About World4You Internet Services GmbH:

World4You Internet Services GmbH was founded by Johannes Kührer in 1998 and moved into its first own data center in 2005. Since 2011, World4You has been the world’s largest domain registrar for .at domains. The company has about 130,000 customers with over 275,000 registered domains.

The challenge: finding a fully comprehensive and up-to-date automation tool

World4You has always relied on automated processes in its data center. When the previously used tool Spacewalk no longer met the contemporary requirements, a new solution had to be found. The decisive criteria for this were that this tool supports all Linux distributions used by World4You (e.g. CloudLinux) and offers automated deployment and patch management. In addition, the new solution had to fit the existing network concept.

The solution: Modern configuration & patch management with orcharhino

In search of a partner for an efficient automation solution, World4You came across ATIX AG, because ATIX AG is specialized in the automation of data centers. For this purpose, ATIX has developed its own cloud and data center management tool, orcharhino. With orcharhino, processes such as the setup of new servers, configuration management or release, and patch management are automated. A uniform interface is used to manage all integrated servers. This makes managing the infrastructure less complex – after all, it is controlled from a central location. In special cases, configurations for individual hosts can be overwritten.

Additionally, various standard scenarios can be preconfigured with orcharhino. This makes rolling out to multiple servers and configuring them up to five times faster than doing it manually. For special requests, however, the configurations from the templates can be overwritten at any time. With orcharhino, new systems can be set up, installed, and preconfigured automatically. This allows both existing and new systems that extend an existing environment to be kept at a consistent level in configuration and package versions.

The result: orcharhino enables automated configuration & patch management for all Linux distributions used

World4You has been using orcharhino as a data center automation tool since 2019. For World4You, the manufacturer-independent nature of orcharhino proved to be particularly practical: The service provider currently relies purely on Ansible for configuration management. Due to its flexibility,orcharhino was quickly adapted to this situation.

At World4You, orcharhino is also used in a rather unusual place: the automation tool was included in the development process for the web interface that World4You provides to its customers. By using orcharhino, the service provider enables its developers to “self-deploy”. This means that they can upload new software via orcharhino and distribute it directly in the corresponding lifecycle.

Until orcharhino was deployed, the automation of the data center’s processes did not occur to the desired extent due to the technically outdated tool previously used. Thanks to orcharhino, the deployment, configuration, and patch management processes have been massively simplified and modernized.

Stefan Wandl, World4You:

“By using orcharhino, the “time to deploy” in particular has been massively reduced. With the solution developed by ATIX we have found exactly the tool that covers all our requirements. In case of questions, ATIX consultants and support can be reached within a short time. Bugs reported by us are often included in the next orcharhino Release. We would make the decision to use orcharhino as an automation tool again.”

This post is also available in: German