orcharhino Technical Account Manager (TAM)
Personal support and strategic guidance for your IT automation
With an orcharhino Technical Account Manager (TAM), you will have a dedicated technical contact person who will provide you with comprehensive support during the introduction, operation and further development of your orcharhino environment. Our TAM service is aimed at companies that place the highest demands on the stability, security and efficiency of their IT infrastructure.
Your advantages
- Individual guidance: A dedicated contact person who knows your system landscape and requirements
- Proactive support: regular health checks, technical reviews and recommendations for action
- Fast response times: Prioritized support and escalation management
- Planning security: support with updates, migration strategies and lifecycle management
- Knowledge advantage: access to best practices & technical workshops
Services at a glance
- Analysis and optimization of your orcharhino environment
- Support with design, scaling and automation solutions
- Individual roadmaps and strategy discussions
- Coordination with the ATIX support team
- Preparation and support for system upgrades
- Onboarding & Technical workshops
- Support with the integration of tools such as Ansible, Puppet or Salt
Target group
The orcharhino TAM is particularly suitable for:
- Companies with complex IT infrastructures
Organizations with a high degree of automation
Teams that use orcharhino productively and business-critical
Support with the integration of tools such as Ansible, Puppet or Salt
Our goal: Your success with orcharhino
An orcharhino TAM is more than just technical support – it is your partner on the way to an efficient, secure and future-proof IT infrastructure.
If you have any questions about our products and services or any other
topics, please do not hesitate to contact us.