orcharhino Managed Services
As part of our orcharhino Managed Services, we take over the operation and management of your orcharhino environment. This includes regular updates, monitoring and support to ensure stable operation. We are happy to help!
From regular updates and targeted support to complete operational takeover – our services are tailored to your needs
Assisted Update Support
- Support for all major and minor updates within one year
- Installing updates together with the ATIX Support Team
- Inspecting the installation before the update to determine possible challenges
- Ensuring working order after the update
Operating Support
Operational support is particularly suitable for users who wish to hand over tasks in the administration and use of orcharhino. Our support team takes over activities such as
- Integrating a new operating system, including repo/product/content view and templates
- Roll-out of new hosts via orcharhino existing functionalities
- Integrating new virtualization hosts of the same system type
- Work with existing config management tools
- Working with the functions of the web interface and their equivalents on the command line
- Importing published patches
Operational Takeover
Here, our support team takes over the entire administration, as well as the complete use of orcharhino. Our customers express their wishes via our support portal and our team fulfills them quickly and reliably. This service also includes the expansion of the existing orcharhino.
- Installation and configuration of new program components, such as plug-ins to extend the functionality with the management of additional virtualization types or additional configuration management tools
- Installation and configuration of an additional orcharhino server/proxy server that works in conjunction with the previously managed system
Ready to get started?
Start your free trial today!
If you have any questions about our products and services or any other
topics, please do not hesitate to contact us.
